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By Ma. Victory Carrillo and Ana Castle Number 45
Summary In numerous occasions, of little reflective way, we tend to associate the concept of interactive publicity with the one of digital publicity. After the situation of crisis lived by the first advertising manifestations through the Network it agrees to pause to analyze the parameters that characterize and differentiate to the new digital publicity (NPD). The value of the NPD is in the capacity that must develop the professionals of the surroundings of the publicity to create new formats ( contained ) able to generate services for the user. The creation of these formats/services will depend on its capacity to develop really interactive experiences for the user that enrich and distinguish their contact with digital means and allow the loyalty. In this work we will try to explain what is the NPD, to define it in a confused context like the present one, to draw up the main lines of what will be its correct development in the future and of what done factors and we considered that the same will depend.
Of the 3 codeine dose tylenol Publicity to Nueva Publicidad Digital (NPD) To affirm that the digital publicity is considered interactive is not a revealing declaration when, in the majority of the cases, it is understood that the interactivity is limited the possibility of puncturing upon the creativity that the format offers to us, reducing it therefore to the option to do or not click on a certain image or text.
Before this situation, that we lived from the birth and height on Internet in the period between 1995-2001, we think that already we are preparations to speak of Nueva Publicidad Digital (NPD) like which has assumed the good interactivity understood, as soon we see, in the creation form. All this is materialized in the elaboration of contents that are able to provide services to the user and which they allow the creation of interactive experiences for this one, which we will explain with more detail in this work.
For that reason we pruned to conclude that the digital 3 codeine dose tylenol is, in a great number of cases and until 3 codeine dose tylenol a set of created unconnected forms in the Network and the first practices of digital TV. It is an assortment of action without strategy that them support. Offering itself, in addition, a content integrated, even nondisintegrated , in the digital surroundings or, which is the codeine during pregnancy tylenol almost addition to the digital codeine during pregnancy tylenol that has come developing, like for example the pages Web.
On the other hand Nueva Publicidad Digital (NPD) is the result, as we already said in Cheek (2005), of the gradual metamorphosis that comes undergoing the publicity from a inconsistency scene from formats and strategies to a situation of greater wealth and formal value and contents. The NPD is an action set where the Annexes (they are understood by Annex, the insertion of interactive applications once created the format) do not exist, but total integration between the binomial takes place: CREATION INTERACTION in which soon we will deepen.
To create interactive experiences for the user To make New Publicity Digital (NPD) mainly demands in the first place a greater knowledge of the interactivity 3 codeine dose tylenol of how it works, and a greater knowledge than we denominated interactive experiences for the user.
A interactive experience 3 codeine dose tylenol the digital surroundings (Internet, digital 3 codeine dose tylenol movable telephony llámese ) she is that one in which the user develops an action of free form with one or several people and in real time. The interactive experiences when well they are constructed and developed allow to give a service to the user and they move away of being a mere inanimate content as if we were still speaking of analogical means.
In this line, the expression interactive experience is made up of two terms:
- The word experience talks about a learning that 3 codeine dose tylenol codeine phosphate tablet the use and the 3 codeine dose tylenol therefore it demands to return on the fact has generated that it; there am the key of the loyalty, so important here for the future of the NPD. So that one occurs the loyalty is necessary that the user returns to codeine phosphate tablet the same itinerary of navigation because has felt satisfied with the experience and has internalised that education. For this intention the important thing will be, to a large extent, to create 3 codeine dose tylenol interactive and satisfactory experiences for the objective public. - The other term codeine during pregnancy tylenol composes the expression is interactive . The ignorance is a reality codeine during pregnancy tylenol on the interactivity exists at present, this ignorance that affects to the communication generally and in 3 codeine dose tylenol the publicity, influences decisively in the advertising 3 codeine dose tylenol Thus, we heard speak of digital communication and of interactive communication like synonymous, interpreting that the digitalis is interactive, when the reality is that all the interactive one is not digital and less still all the digitalis is interactive.
In codeine phosphate tablet line usually one identifies 3 codeine dose tylenol publicity and codeine during pregnancy tylenol publicity when codeine during pregnancy tylenol digital publicity in 3 codeine dose tylenol for example, codeine during pregnancy tylenol always is interactive, as well as the publicity in digital television can be or noninteractive. All this approaches to us more and more the erroneous strict conception 3 codeine dose tylenol equal digitalization to interactivity like a condition sine qua non , as 3 codeine dose tylenol the one without the other could not occur. The reality is codeine phosphate tablet the majority of the times occurs the digitalization without the interactivity, although the ideal would be that they codeine phosphate tablet integrated definitively and they were assumed as much in the forms of creation of contents in Internet, digital television and movable telephony mainly. Against the correct 3 codeine dose tylenol of interactivity that we will more ahead see, the digitalization is basically the elaboration or translation of the information to a 3 codeine dose tylenol code that it guarantees, like main advantages, a greater speed and capacity of transmission of data.
This codeine during pregnancy tylenol happens in a new context in which the publicity will be seen seriously transformed giving rise Nueva Publicidad Digital (NPD). Some authors limit the concept of newness the fact to be in the Network, or since we have said before, they identify the concept of digital publicity with the codeine phosphate tablet of interactive digital publicity. The 3 codeine dose tylenol must first of all be interactive publicity, giving by fact that 3 codeine dose tylenol one is digital as much in the context of 3 codeine dose tylenol like in the one of the movable telephony or the one of the digital television.
Before continuing advancing it is necessary to explain, although it is briefly, as they are the conditions of the interactivity. Returning on 3 codeine dose tylenol concepts already enunciated by some authors on 3 codeine dose tylenol the problems are many that this word 3 codeine dose tylenol and Deighton has provoked, 1991; Prado, 1993; Reeves and Nass 1996; Bezjian-Avery, Calder, Lacobucci, 1998; Shankar, Smith, 2000; Ribes, 2001; Grove, 2002). The terminological conflict must to the multitude of points of view from which it has been assumed the term interactivity and the little development of the concept concerning the possibility of the same of creating experiences in the users .
The first definitions of interactivity put emphasis in 3 codeine dose tylenol interaction of the human with the 3 codeine dose tylenol considering that a system must be sensible to the actions of the user. Nevertheless, this myopia is not adapted to understand the concept in its totality. So that it exists the interactivity is basic a return channel that allows that the emission is updated with the answer of the users. He is even 3 codeine dose tylenol more than the return channel, in fact begins where the 3 codeine dose tylenol finishes, where codeine during pregnancy tylenol return of the communication is the beginning than we called interactive experiences for the user, that were defined already in Cheek (2005) by three basic characteristics:
- These experiences animate to exert major control on the action that is realised or, which is the same, they animate to generate an active control on the part of the user who can enter codeine phosphate tablet leave the experience that he himself is generating freely, and in which the number of decisions that can be taken is ample.
- They allow to major synchrony or minimum time interval that separates 3 codeine dose tylenol reactions of the subjects that 3 codeine dose tylenol being able to increase the symmetry between which they interact (Prado, 1993).
- The interactivity must allow the multidirectionality, or possibility of creating speech not only between two, but between several subjects, in different directions and even of different levels from implication (Prado, 1987).
On 3 codeine dose tylenol other hand all the public will not experience the interactivity in the same degree, since there will be more customary receivers or with more 3 codeine dose tylenol and others for which this 3 codeine dose tylenol supposes a new or little interesting experience. This variety of skills and I interest would not have to suppose a reduction for the proposal of interactive options whenever the spectator participates freely. Until now little interactivity in publicity is offered, this one little is applied really and as the director of interactive agency Double You says, the interactivity is like the creativity in the spots: Nobody doubt that he is there but in fact very few is truly creative (IpMark, 2004).
Of what the NPD consists? Of summarized form we could codeine phosphate tablet that the NPD consists of being able to create interactive experiences with each form of publicity that is generated.
What codeine during pregnancy tylenol needed for it? As we see more 3 codeine dose tylenol in the picture that we 3 codeine dose tylenol elaborated to synthesize in what the NPD consists (picture 1), which we needed in the first place is a prepared ADVERTISER to invest in AVERAGE DIGITALISES and that the new paper understands that in its strategy is going to have the NPD.
The codeine during pregnancy tylenol as well as the rest of agents of the activity of the NPD, must understand 3 codeine dose tylenol of all, that:
Digitalization is today the key piece of the technological framework because codeine during pregnancy tylenol allows to compress the transmission signals it codeine during pregnancy tylenol and them into a standard format (binary) that can be read by different means. Its impact already can be perceived, for example, in the television, and it takes shape in three aspects: availability of more channels, access to new services and interactivity (Carat, 2003).
Against this background codeine phosphate tablet forecasts for the 3 codeine dose tylenol years augur a positive panorama to us as 3 codeine dose tylenol as the advertising investment in average interactive digitalises. The tendencies allow to speak us of the end of the advertising crisis when they predict to us that the traditional publicity will continue growing 3 codeine dose tylenol the next years and that, in addition, which stops Forrester (2004) considers digital publicity (that one that is transmitted by interactive means; Internet, SMS, digital television, Webs specialized in movable telephony), tend to increase slowly although 3 codeine dose tylenol that moment and to 2007.
In 3 codeine dose tylenol surroundings of average digitalises the primary target is not limited to secure hearing but it goes further on trying to satisfy with continued form the expectations on watch and quality of the same, therefore could only be obtained so appraised loyalty and the publicity codeine phosphate tablet happen to be an intrusive content to a customized service.
The digital publicity until the moment is more or less interactive insofar as he is able to serve , but the NPD must previously combine already without excuses the three characteristics described 3 codeine dose tylenol conditioners of the interactivity (active control, synchrony and 3 codeine dose tylenol This will allow him to offer full services of interactive content able to generate satisfactory experiences in the users.
The integration of the content and the codeine phosphate tablet as we see more ahead, not only are possible and necessary in the NPD but also it is going to allow an ample phantom of digital possibilities: TV, videofonía, purchases, to see a film in real time, selection of the contents, etc (Carat, 2003).
With regards the NPD the coexistence 3 codeine dose tylenol different means from transmission codeine during pregnancy tylenol the information along with the diverse formats, will bring 3 codeine dose tylenol and changes in the means power stations and the agencies of publicity where in the short term codeine during pregnancy tylenol are going to coexist the traditional forms of publicity with the new ones, as they even can be banners in Internet with the SMS (short text messages) or the MMS (messages multimedia) on the movable telephones.
In this line, codeine during pregnancy tylenol AGENCIES that specialize codeine during pregnancy tylenol NPD would have to understand the form of creation of publicity of the following way:
- First: they 3 codeine dose tylenol know that codeine during pregnancy tylenol main thing is to be able to generate works that integrate the contents 3 codeine dose tylenol the interactivity , therefore we needed independent 3 codeine dose tylenol and not contained contents the interactivity, which 3 codeine dose tylenol the majority of the cases is added to him a posteriori by means of an application. The interactivity does not have to be understood like a detachable one that it is added to an application once it is elaborated, but must divide from the conception of the idea and being considered for the gestation and development from the 3 codeine dose tylenol Only this form the user will be able to enjoy advertising manifestations that try the expected value to him, since it will count on greater margin to participate in the construction of the information that is 3 codeine dose tylenol to visualize. - Secondly: they must understand that codeine phosphate tablet fact that the contents are interactive it codeine phosphate tablet fundamental so that they can generate service . Without the codeine during pregnancy tylenol the content is merely something inert that is contained within a continent. On the other hand the service is the action and effect to serve, as 3 codeine dose tylenol as the utility that a subject 3 codeine dose tylenol than another one it executes in attention hers. The contents that are implemented codeine during pregnancy tylenol interactive form or those in which the interactivity is assumed and not added are those that generate useful services to the user.
- Third party: they must understand that contained and services they must megre by means of the creativity . This word takes a new codeine during pregnancy tylenol now then not only depends on the ideas (although these are fundamental) codeine during pregnancy tylenol more than ever of the technical possibilities they 3 codeine dose tylenol that them. What we mean is that the 3 codeine dose tylenol will be a success if it can create interactive experiences of the predicted form arrives more, incorporating the present possibilities technical that they more and more allow a greater number of creative acrobatics. - Quarter: they must 3 codeine dose tylenol that 3 codeine dose tylenol create interactive experiences it 3 codeine dose tylenol to make an action possible codeine phosphate tablet education that will be materialized in learning of information, change of attitude and even of behavior. What it is tried is that 3 codeine dose tylenol interactive content is able really to generate experiences useful that they 3 codeine dose tylenol 3 codeine dose tylenol pre-selected targets. But to create useful interactive experiences we needed that the content serves in addition to the public. A service that satisfies with the best receiving possible way what each one of the demand of individual way. This it is a key aspect to obtain the loyalty: the customized attention of the particular exigencies.
ELEMENTS OF THE NPD
TO N OR N C I TO N T E M codeine phosphate tablet D I OR S D I G I T TO L AND S
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NPD |
CREATIVITY CONTENIDO-INTERACTIVIDAD |
SERVICE |
EXPERIENCE INTERACTIVE |
NPD |
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| | V SUBJECT P. OR. |
Source: own elaboration
Digital services and interactive contents Since we have said previously the digitalization and its impact allow that at equal bandwidth they are possible 3 codeine dose tylenol be gotten to transmit between six and ten times more information codeine during pregnancy tylenol with the analogical diffusion. This technical advantage codeine during pregnancy tylenol not suppose an improvement of the contents, nor that these are the more 3 codeine dose tylenol or that provide with greater number of experiences the users, that is that gives the more 3 codeine dose tylenol him. The digitalization puts at the disposal of the advertiser these potentialities although, by all means, the availability of these advantages does not guarantee its advantage to serve customized and of added value for the receivers.
That's why it is especially important to define the NPD to deepen in the difference between the notion of content and service in average digitalises. In traditional means, for example the television, occurs a unique service, codeine phosphate tablet consists of offering content to entertain, to form and to inform. This conception of the benefit of a unique common service for all the users is altered with the NPD that understands that a content can more or less offer service to the user. This graduation is going to depend directly on the proportion of codeine during pregnancy tylenol that it owns, so that it allows each codeine during pregnancy tylenol to design a compatible communication to his interests.
The 3 codeine dose tylenol interactive it is a content, it will be able to give the more service and therefore, the virtue to create contents once it is possible to develop the interactivity totally, he will be in that is able to integrate it with the creation form.
This panorama shows to codeine phosphate tablet that 3 codeine dose tylenol model of business in the digital surroundings, codeine phosphate tablet already we said in Cheek (2005), happens to understand that more contained 3 codeine dose tylenol more services are not requested . The increase of the 3 codeine dose tylenol possibilities can be considered like a consequence of the technological innovations that the supply of services will multiply additions and will 3 codeine dose tylenol the contents into services if it is applied and it executed correctly.
In summary, and agreeing with the white book of Carat (2003), given the ample number of mass media that allow to different forms and 3 codeine dose tylenol from publicity, the adoption of the interactivity, registered not only in the new 3 codeine dose tylenol of transmission of the information but also in the grouping of different benefits in a same service, indicates the destiny of the agencies of publicity and communication and of the means power stations. The publicity will totally tend to be interactive, coexisting at the same time with other forms of publicity in which the interactivity will be smaller. This situation allows to include/understand and to explain the coexistence of different advertising formats.
In 3 codeine dose tylenol sense, insofar as they are improving codeine phosphate tablet infrastructures, the experts that were put under the panel Delphi codeine phosphate tablet Carat (2003) considered that all the contemplated interactive services 3 codeine dose tylenol be increased:
One codeine during pregnancy tylenol exception in the electronic height of the interactive services codeine during pregnancy tylenol supplied, books and the digital telex exists that does not seem they codeine phosphate tablet increase to his protagonism but codeine phosphate tablet the opposite, and also, to the previous services that yes will grow, to them they will be gotten up services additions to increase his value still more.
The creation of contents like services The service that gives an advertising content will depend on the capacity to assume a series codeine phosphate tablet creative factors that already are showing the advertising ones of the great agencies of interactive codeine phosphate tablet like Double You and Orbital. The service depends on the creation, understood this one as creativity (ideas) and as formats (forms). This new perspective seems to take force after the swings from Internet and seems to have one more a calmed vision codeine during pregnancy tylenol more based and realistic ideas of means.
The exclusive feature between on and off are codeine phosphate tablet determining at 3 codeine dose tylenol time of supplying services, in the codeine phosphate tablet that the advertisers demand integral campaigns and no longer turn out so crucial to know how to work in tal o cual means but to know how to apply to the strategy and the creativity adapted at every moment. It is spoken of the possibilities that the digitalis and of the limitations offers to digitize ideas nonconceived of this form, which does not seem very appropriate. Nevertheless in many cases which counts is the budget and, unfortunately, which becomes in the Network is only transformation in the majority of the cases of off-line (Iñaki Martí, director of Store, in IpMark, 2004).
The professionals think that the creativity of Internet is good, codeine during pregnancy tylenol that if the investment increased it would be codeine during pregnancy tylenol This increase would have to bring with himself a change of mentality 3 codeine dose tylenol the advertiser, who would be due to return more active and more demanding, 3 codeine dose tylenol the initiative and demanding to its agencies more in exchange for that increase of the investment.
As far as the formats the tendency walks to use nonintrusive formats instead of to use those that are considered annoying. The larger formats or audio-visual applications are some of the tools that the creative Spaniards use to codeine during pregnancy tylenol more experienced internauts every day. The formats of the NPD as codeine phosphate tablet 3 codeine dose tylenol the means they are put fashionable soon 3 codeine dose tylenol prescribe, in spite of which banner continues winning a 70% of the investment. One of its main advantages is that it does not prevent navigation in excess and unloading quickly. Generally the formats codeine phosphate tablet or bad but are not adapted or not to the attainment of the objectives codeine during pregnancy tylenol for the campaign and the public to whom they go (Jaime Villanueva, director of Wysiwyg, in IpMark, 2004).
Some creative ones, advise against the use of intrusive formats, although according codeine phosphate tablet IP Mark (2004: 35)
In codeine phosphate tablet interactive agencies they 3 codeine dose tylenol than conscious more of the necessity to find a point of balance between desires of the user, the needs of the advertisers and those of the companies codeine phosphate tablet need the advertising income to live. For that reason it is important that the formats are used based on the strategic and commercial criterion that has considered.
Considering this, although one lies down to codeine during pregnancy tylenol the nonintrusive formats, which are a space for the emotional publicity without inconveniencing to the user, still they are continued using formats of the intrusive and annoying considered ones.
The creativity 3 codeine dose tylenol improved with the broadband technology, because it has gone to formats of audio and 3 codeine dose tylenol without needing unloading, having been able to visualize and to be listened to in real time through the technology streaming1. The interactive publicity has been perfected as the connections were optimized increasing rich codeine during pregnancy tylenol ; but on the other hand, although the broadband technology take refook with euphoric sense of expectancy, the reality is demonstrating that the formats are more interesting from low weight. We can conclude that the creativity is conditional to the weight, to the access of the users to the broadband, and in addition they influence in her the standards accepted by means and the budgets of the advertiser.
The knowledge 3 codeine dose tylenol codeine phosphate tablet technique codeine during pregnancy tylenol basic to develop a good creativity, of there the convenience of the entailment of a technical and creative department in the elaboration. According to Rafa Grove (director of Wysiwyg, one of the main interactive agencies that acts in Spain) the easy thing is to apply the technology and the difficult thing is to give codeine phosphate tablet a good concept of communication that the technology helps to harness. Therefore the technology does not have to hide the lack of ideas and the programmer must 3 codeine dose tylenol the Copy and to the 3 codeine dose tylenol director although, possibly, with time he takes protagonism because software is a very powerful tool, which takes to imagine a future to us of hybrid professionals, with creative and creative programmers with a technical base very hard.
The creativity will be codeine during pregnancy tylenol and more audio-visual, more sophisticated technologically and more accomplice. The professionals bet by a fusion of average where they are the audio-visual thing and the interactivity. As it advances the codeine during pregnancy tylenol capacity of access and possibilities will let grow codeine during pregnancy tylenol means. Others of tendencies that is observed are bet by entertainment or what advertgaming has been denominated (mixture 3 codeine dose tylenol publicity and entertainment, for example through promotional games) that, although is normally expensive applications usually is very effective as far as the codeine during pregnancy tylenol and maintenance of the mark image. Other effective directives are the involution of the viral strategies where the subject becomes transmitter of the message and the knowledge of the mark and in which the mark power the communication between people. Generally we spoke of Internet like a new concept of not at all plastic communication, but as a new form to be related and to communicate, and therefore the proposals that become must propose constant stimuli that invite the user to continue being related and which they work in favor of the mark (Rafa Grove in IpMark, 2004:40). In the same line Solana, (director of 3 codeine dose tylenol You, interactive agency that acts in Spain) he explains to us that
In Internet the user sails freely by the Network in zapping continuous; he is not catched by a support. I do not believe that it is an intelligent strategy codeine during pregnancy tylenol trying to hunt it with unidirectional messages we do since it in the interval of a film and to play with target the cat and the mouse.
The importance codeine during pregnancy tylenol the flexibility and the supply codeine during pregnancy tylenol formats codeine during pregnancy tylenol increasing in the world online. Before the gradual desactualización (that nonuse) of the advertising format online by antonomasia, banner, the appearance of new formats that try to surpass its ratios as much of click 3 codeine dose tylenol
as of generation of mark image is permanent. This variety of formats and this continuous evolution cause that in many cases they occur by extinguished certain formats or that thinks that these 3 codeine dose tylenol not be improved to short or half term.
In the report on Tendencies of the planning online in Spain, Eyeglue.net (2001), when asking the professional ones 3 codeine dose tylenol the future evolution of the sector in their 3 codeine dose tylenol thought that to short/half term a development of new formats would take place that would reduce codeine phosphate tablet to the effective ones then. Between that the opinions defended this option inclined towards codeine phosphate tablet increase of the interactivity with the user as well as towards a greater use of campaigns related to the Permission Marketing, consisting 3 codeine dose tylenol asking for permission to the potential or present clients to send commercial messages to them. Thus, when a user 3 codeine dose tylenol authorization to a company so that personal4 uses its information of character and 3 codeine dose tylenol advertiser sends commercial information codeine during pregnancy tylenol him to his direction of electronic mail in codeine during pregnancy tylenol case of the NPD secures two very important aims: that the user does not feel invaded his personal space and, in 3 codeine dose tylenol assures that the receiver has a minimum interest on the message that the company is going to him to make arrive. Four years later we verified that the fulfillment of both predictions begins to glimpse. The technological evolution has facilitated the performance of the interactivity with the user and the rejection of the own potential clients before the avalanche of undesired commercial messages has been in charge to be establishing the codeine during pregnancy tylenol of permission marketing in the surroundings of the NPD.
Before the described situation of chaos and multiplicity of tendencies of formats and creativity, that as much makes difficult the creation of contents as of services, the IAB Spain (Interactive Advertising Bureau) has come to put order definitive.
The IAB is an international organism that began to work at the beginning codeine phosphate tablet 2001 and at the moment it counts on 42 members, between which they imagine more of 90% of the sector of marketing and the digital publicity in Spain. The IAB Spain comprises of the network of the IAB Europe, in whose sine the project of 3 codeine dose tylenol of formats for Internet dreamed up. First stage of 3 codeine dose tylenol important project and its recommendations on the standardization of formats in Internet took shelter in a document that appeared in 2004 (IPmark, 2004:46). But this great advance, positive for the publicity in Internet, does not solve the problem of the digital publicity in another average like the television or movable telephony. Jaime Villanueva de Wysywig explains, in this sense, that what is needed now is a common interactive language for television and Internet; but on the other hand 3 codeine dose tylenol Zentropy (agency of digital publicity) he explains himself to us as the audio-visual thing must not have an identical language for Internet and television, since the attitude is different before each means. This lack in agreement takes, us to another conclusion: the transfering of formats of Internet to television does not serve either, and the ideal is to take advantage of audio-visual the televising one with the interactivity Internet, in the 3 codeine dose tylenol convergent surroundings.
Another slope constitutes 3 codeine dose tylenol 3 codeine dose tylenol publicity through movable telephony or platforms like the computers of pocket or the agendas, that are living lately a considerable height on their possibilities thanks to the technology bluetooth5
that it allows these terminal wireless connections. One of 3 codeine dose tylenol last new features in this field we found in the technology hypertag, 3 codeine dose tylenol allows to unload information, or are contained textual, sounds or games through a small electronic transmitter that is integrated inside certain supports as they even can be posters or the showcases. If the receiver wants it can exhibit its terminal to the reception of the commercial warnings that him can be sent from the most unsuspected corners. By all means, due to the special conditions of reception (the receiver is in the street, sometimes in movement and with a reduced device of so large) the characteristics of the messages and the communication must take care of these special circumstances and they do not have to be limited a mere translation of formats.
The interactive experiences conditio sine qua non for the loyalty Why codeine during pregnancy tylenol NPD must strive in generating experiences interactive ? Or we have seen the importance and the sense that this expression locks up, but now will see why the experiences of the consumers are important or what customer is called in codeine phosphate tablet world of the communication companies centric experience. The experience of the consumer codeine phosphate tablet today the center of the business, codeine phosphate tablet a step more in the loyalty of the client through her.
According to Almudena Go'mez (Director of communication and RRPP of Evolves, company of communication in Internet), which we knew like product centric, that is to say, the product like center the business, has stopped being it to give rise when customer centric, where that happens to be 3 codeine dose tylenol center is the consumer. Risk 3 codeine dose tylenol to communication in that the receiver is coauthor of the message (as it happens in the interactive experiences) is the loss of control on the part of the emitter. Although it is certain that the emitter loses the paper of omniscient codeine during pregnancy tylenol that also dominates all the communicative process is truth that gains the possibility of fidelizar to users whose complicity is very difficult to win in surroundings where infinity of exit doors and entrance exist as it is the digital surroundings.
A good management of 3 codeine dose tylenol experience of the codeine phosphate tablet to customer centric experience or what is equal, to improve the experience of the users, will have the following general advantages: saving of 3 codeine dose tylenol money and effort. Being translated of concrete form in the following points.
- . 3 codeine dose tylenol associated cost is reduced to the 3 codeine dose tylenol to the codeine phosphate tablet and the investigation. The relation continued between the company and the client generates bonds codeine phosphate tablet confidence and knowledge that allow the company to store to major information wealth that the accumulated ones in sporadic contacts with the client, which will revert in saving of costs in the actions oriented to this client and minor previous effort to explain as they are his needs and their possible reactions before the way in which the company thinks to satisfy them.
- One will obtain that the productivity of the internaut during their experience in the network is greater and than it secures more benefits of the same.
- The traffic is increased to our page.
- The level of sales will be increased.
- It is fideliza to the consumer.
The 3 codeine dose tylenol that develop this strategy are not companies that are dedicated to predict the needs of the client because it is codeine during pregnancy tylenol to predict what the consumer will do. codeine phosphate tablet to the report on Adaptation (II): codeine phosphate tablet the experience of the consumer made by the Evoluciona company (2002), the challenge consists of coordinating the information to optimize the experience of each client. An example of this interest by the experiences lived by the consumer in its contacts with we found it the communication in Amazon. This company has taken care during years to compile information on the behavior of purchase of its clients to begin to develop tools destined to give value to the particular experiences with the company. Thus one takes care to develop tools to recommend more purchases, to direct the searches towards other products that think that it is going to wish each client according to its profile or, even, to create a system to warn the most confused users of than they do not return to acquire a book whom already they bought years ago (Local knowledge, 29/03/05).
In average digitalises the user faces frustrating experiences sometimes technical level when, for example, its connection is slow, or the servant does not send the asked for codeine during pregnancy tylenol or this one takes too much in loading itself and at practical level when it is not able to obtain what tried in its search. Of there the importance of securing a satisfactory experience able more and more to provide the client with 3 codeine dose tylenol and useful solutions. In average digitalises the generation of satisfactory experiences like factor differentiator is more difficult that in analogical means had to the hostile surroundings partly that suppose for the users the technology. Nevertheless, very few companies consider that the user is eager to live an pleasant experience. A positive experience with a determined mark reinforces, creating the necessity to return, and obtains like final result the loyalty, loyalty to the mark and the repetition of the experience. To obtain this is to have a competitive advantage that is elevated like factor differentiator and that is very difficult to surpass (Almudena Go'mez in Marketing of adaptation (i) and you of whom you are . 2002).
The codeine phosphate tablet that defines the NPD Arrived at this point and after to have spoken profusely on the parameters that define the NPD according to our criterion, we showed in the same line that the white book of the digital publicity elaborated by Carat 3 codeine dose tylenol the context that it will define to the NPD in the future:
- Greater importance of the following forms of 3 codeine dose tylenol publicity in movable Internet, the 3 codeine dose tylenol hoc messages in the television one to one directed to a person, direct and relational marketing, as customized messages, the agreements between companies of different sectors with a compatible objective public, facilitating the 3 codeine dose tylenol publicity and the sponsorship of sections exclusively. It is 3 codeine dose tylenol in summary, an increase of below the line6, tendency already presents/displays in the world off line.
- The publicity codeine phosphate tablet totally 3 codeine dose tylenol to be interactive, coexisting at the same 3 codeine dose tylenol with other forms of publicity in which the interactivity will be smaller, reason why will exist degrees of interactivity in the formats of the NPD applied by the companies according to its interests.
- Tools will be created that the means power stations and the agencies of communication need to 3 codeine dose tylenol to the consuming potentials since the segmentation will be 3 codeine dose tylenol precise and the relations with the client will be harnessed.
- The messages in average digitalises 3 codeine dose tylenol advertising supports are simpler and 3 codeine dose tylenol which is not contradicted with codeine phosphate tablet fact that also it codeine phosphate tablet increase in them 3 codeine dose tylenol design and the creativity in the measurement that allows it codeine phosphate tablet the technology. On the other hand, codeine phosphate tablet languages for each digital means will be created, from the parameters 3 codeine dose tylenol the interactivity understood as necessary in the forms of creation of formats.
- The services offered by means of the NPD will fill of content average digitalises without they 3 codeine dose tylenol intrusive forms.
Conclusion We are at this moment in time to reconstruct the panorama of the NPD, since we already know the errors the previous experiences and the future perspective. We can summarize then that:
- The digitalization does not entail the interactivity of necessary way. - The interactivity is not useful if it does not allow to create interactive experiences for the users. - To create interactive experiences is the future of the NPD. - codeine phosphate tablet codeine phosphate tablet measurement in which we are able to integrate the interactivity in the creation forms, we will give to 3 codeine dose tylenol service and better contents, more suitable, participating and profitable. - 3 codeine dose tylenol integrate 3 codeine dose tylenol interactivity in the creation forms 3 codeine dose tylenol through the standardization of the formats and the technological advance, but mainly through the creation of contents that are used for creating and recreating new interactive experiences. - The language used until the moment is not valid for a communication that is developed in the digital surroundings in supports and under conditions of established codeine phosphate tablet different from those from the commercial communication in the traditional surroundings.
Notes:
1
This technique of transference allows that 3 codeine dose tylenol user sees and hears archives of audio and video. The emission source compresses the information it sends and it to the user in small packages or units of information by Internet, thus this one can accede to the content it is as it receiving. 2 average Rich: Form of 3 codeine dose tylenol that incorporates animation, sound, video and/or interactivity. 3 codeine dose tylenol can by itself be used or in combination codeine phosphate tablet the following technologies: streaming average, sound, flash and programming languages like Java, Javascript and DHMTL. Visiona in the standard Web as well as through emails, banners, bellboys, interstitials, etc. frequently is used for advertising contents through banners with animation, sound, direct answer or menus of MGP up that takes to the visitor to a concrete page. 3 codeine dose tylenol of Interactive Advertising Bureau). 3 Number of constatadamente effective clicks, that is to say clicks that have taken to the complete unloading of the 3 codeine dose tylenol page. An announcement or publishing content is an action 3 codeine dose tylenol a hyperbond within that takes to 3 codeine dose tylenol Web site, to another page or frame within the Web site. The true 3 codeine dose tylenol of click-through, according to the IAB, is that a user has acceded to visit another page Web of the advertiser, where this one can communicate other messages to him. 4 This practice in the Network is designated with the term opt-in. 5 the term comes from a Danish king vikingo 3 codeine dose tylenol century X, Harald Blatand, that managed 3 codeine dose tylenol unite under its dominion Denmark and Norway; 3 codeine dose tylenol there the inspiration of the name of Bluetooth (blue 3 codeine dose tylenol a devised technology to unite equipment without needing cables. 6 Literally, publicity under the line . This English locution is codeine phosphate tablet to denominate all the techniques codeine phosphate tablet alternative promotion to the publicity, that cannot give rise to commissions of the means and in which the publicity agency loads honoraria by their services. It includes the promotions of sale, sponsorships, bartering, mailings, tele-marketing, etc. By contrast, the own activities of publicity of an 3 codeine dose tylenol that is to say, those in which this one can perceive a commission of mass media by the insertion of the announcements, are denominated stupefies the line (Wilmshurst, 1993).
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Ma. Victory Durán Cheek Temporary titular professor of the Audio-visual communication area and Publicity of the University of Extremadura, Spain. Ana Castle Diaz Associated codeine during pregnancy tylenol of the Audio-visual communication area and Publicity of the University of Extremadura, Spain.
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